FullStory
Alternative to Hotjar
Best for
Mid-market and enterprise product, UX, and analytics teams
Cost
Commercial subscription with custom pricing; typically sold to mid-market and enterprise customers.
Summary
Digital experience analytics platform focused on session replay, product analytics, and user behavior insights for web and mobile teams.
Why Switch
Teams switch from Hotjar to FullStory when they need deeper session replay, stronger behavioral analytics, and more enterprise-ready integrations and governance.
Migration Playbook
- Export Hotjar session recordings and heatmap data using Hotjar's Data Export API or CSV export features. Map Hotjar's session IDs, user interactions, timestamps, and heatmap coordinates to FullStory's session replay format, ensuring user metadata and event timelines are preserved.
- Extract user feedback and survey responses from Hotjar via CSV export or API access. Transform survey question IDs, responses, and user identifiers to match FullStory's custom event schema, enabling integration of qualitative feedback into FullStory's analytics platform.
- Import the transformed session recordings, heatmap data, and user feedback into FullStory using FullStory's Ingest API or Admin Console upload tools. Validate data integrity by cross-referencing session counts and user events to ensure a seamless transition of behavioral analytics.
Pros
- 🟢Strong session replay and behavioral analytics
- 🟢Good enterprise features and integrations
- 🟢Useful for product and UX teams
Cons
- 🔴Can be expensive at scale
- 🔴Pricing is not transparent
- 🔴May be more complex than lightweight feedback tools
0 builders switched
FullStory
Alternative to Hotjar
Best for
Mid-market and enterprise product, UX, and analytics teams
Cost
Commercial subscription with custom pricing; typically sold to mid-market and enterprise customers.
Summary
Digital experience analytics platform focused on session replay, product analytics, and user behavior insights for web and mobile teams.
Why Switch
Teams switch from Hotjar to FullStory when they need deeper session replay, stronger behavioral analytics, and more enterprise-ready integrations and governance.
Migration Playbook
- Export Hotjar session recordings and heatmap data using Hotjar's Data Export API or CSV export features. Map Hotjar's session IDs, user interactions, timestamps, and heatmap coordinates to FullStory's session replay format, ensuring user metadata and event timelines are preserved.
- Extract user feedback and survey responses from Hotjar via CSV export or API access. Transform survey question IDs, responses, and user identifiers to match FullStory's custom event schema, enabling integration of qualitative feedback into FullStory's analytics platform.
- Import the transformed session recordings, heatmap data, and user feedback into FullStory using FullStory's Ingest API or Admin Console upload tools. Validate data integrity by cross-referencing session counts and user events to ensure a seamless transition of behavioral analytics.
Pros
- 🟢Strong session replay and behavioral analytics
- 🟢Good enterprise features and integrations
- 🟢Useful for product and UX teams
Cons
- 🔴Can be expensive at scale
- 🔴Pricing is not transparent
- 🔴May be more complex than lightweight feedback tools
0 builders switched